Return & Refund Policy

At Swimwear Bali, we strive to provide our customers with high-quality clothing, swimwear, and activewear. Your satisfaction is important to us, and we aim to ensure you receive your samples in perfect condition.

Eligibility for Returns and Refunds

Damaged Items: If you receive an item that is obviously broken or defective, you are eligible for a return or refund.
Time Frame: Returns or refund requests must be made within 7 days of receiving your order.

How to Request a Return or Refund

Contact Us: Email us at info@swimwearbali.com with your order number and details of the issue.
Proof of Damage: Please include clear photos of the damaged item.
Approval: Once your request is reviewed and approved, we will provide instructions on how to return the item.
Items must be returned in their original condition with all tags and packaging intact.

Non-Returnable Items

Please note that we do not accept returns or offer refunds for items that are not obviously broken or defective.
If you have any questions or concerns, feel free to contact our customer service team at any time.

Thank you for choosing Swimwear Bali.